Smart

A smarter way to travel

Monorail Smart is smart ticket technology that saves you time, is safe and reliable and also offers significant discounts for regular Monorail passengers.

Where to get it?
Simply buy Monorail Smart card or swap your old Metrocard at any Monorail station.

How does it work?
Monorail Smart uses technology, similar to Metrocard, but with new safer and more reliable electronic ticket technology that is rechargeable.

Easy to use, you simply touch your card to the Smart card turnstile reader – no need to even remove it from your wallet – a trip will be deducted and in a few seconds you will be on your way.

How much does it cost?
FREE when your trade in your Metrocard for Monorail Smart card, enabling you to transfer your existing trip balance.

Or you can take upgrade to a Monorail Smart card for the discounted price of $25, including 6 trips.

FARES
Monorail Smart trip recharges are 30% cheaper than the cost of a single standard trip.

How do I recharge?
Sydney Monorail staff will recharge your Monorail Smart at any station for $3.30 per trip, at your convenience.

Why register my Smart card?
By providing your contact details you register your Smart card and also protect your money in the case of your card being reported lost or stolen.

If you register your Monorail Smart card, we'll hold your personal information on a secure central system and link it to the serial number of your Monorail Smart card. You can update your details at any time via our online form.

Metro Transport Sydney is committed to protecting your personal information and is bound by the Privacy Act 1988 (Cth), to ensure we meet the highest standards of customer privacy. Read our privacy policy.

What happens if I don’t register my Smart card?
If you don’t want to provide your contact details when trading your old Metrocard across to Smart card, then you will be given a non-rechargeable Monorail Smart card. This card will transfer your existing trip balance from Metrocard to the Monorail Smart card, but no further trips can be added to this card.

$2.50 Days
Sydney Monorail has regularly discount days when you can top up for just $2.50 per trip, saving a further $0.80 off a Monorail Smart trip and half the price of a standard fare. Simply recharge Monorail Smart with discounted trips on $2.50 Day at any Monorail station.

Please note that you must have firstly swapped your Metrocard for a Monorail Smart card and/or registered your Smart card (i.e. you have provided contact information) in order to top up for $2.50 Days.

Register here to receive updates with special offers and promotions like our $2.50 Days.

Lost cards
If your card is lost or stolen, let us know as soon as possible via our online form, or phone and we can deactivate your card so no one can use your trips. We can then replace your card with a new Smart card with exactly the same trip value on it for a small admin fee ($10).

So what happens to Metrocard?
Monorail Smart has now replaced the Metrocard system, so Metrocards will no longer be sold or recharged.

All existing Metrocard trips will expire on the 9 September 2012, 12 months from Monorail Smart launch. After this date Metrocard trip balances can no longer be transferred to a new Monorail Smart card.

All Metrocard turnstiles will be removed three months after the launch of Monorail Smart.

Regular Monorail passengers will be informed of when Metrocards will be phased out via our monthly Metro Message e-newsletter update. Register here to receive Metro Message.

Terms and conditions
Monorail Smart card is a non-transferrable, personal card for use by the card holder only. Monorail Smart trips expire 12 months from purchase. You must provide your personal details such as name and contact details to activate your Monorail Smart card. In the event your card is lost, Metro Transport Sydney can replace the number of trips on your misplaced card. The number of trips will be taken from the time that the loss is reported. A $10 admin fee applies for card replacement.

Click here to join up and we will let you know when Monorail Smart $2.50 Day comes around, as well as other competitions, offers and things to do in and around the network.